Privacy & Legal
Quantum5X Systems Inc. is the owner of the following Registered Trade Marks
Q5X – TMA 722,843
Q5X logo – TMA 723,150
PLAYERMIC – TMA716,564
QT-256 TMA 766,722
REFSWITCH TMA 747,208
Our postal address is:
30 Adelaide Street North
London Ontario Canada N6B 3N5
We can be reached via e-mail at firstname.lastname@example.org or you can reach us by telephone at 519-675-6999 or by Fax at: 519-667-2162
- Identifying Purposes
We collect, use and disclose Personal Information to provide you with the product or service you have requested and to offer you additional products and services we believe you might be interested in. The purposes for which we collect Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as when your name, address, and payment information are provided as part of the order process.
Knowledge and consent are required for the collection, use, or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services. We will not require you to consent to the collection, use, or disclosure of information as a condition for the supply of a product or service, except as required to be able to supply the product or service.
- Limiting Collection
The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, facsimile, or the Internet.
- Limiting Use, Disclosure and Retention
Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period required to fulfill the purpose for which we collected it or as may be required by law.
Personal Information will be maintained in as accurate, complete, and up-to-date form as is necessary to fulfill the purposes for which it is to be used.
- Safeguarding Customer Information
Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access, or disclosure.
- Customer Access
Upon request, you will be informed of the existence, use, and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security, or commercial proprietary restrictions.
- Handling Customer Complaints and Suggestions
A member of the leadership team will review your inquiry and connect with you to understand the nature of the inquiry, as well as work with you to resolve the issue.
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