Privacy & Legal
Quantum5X Systems Inc. is the owner of the following Registered Trade Marks
Q5X – TMA 722,843
Q5X logo – TMA 723,150
PLAYERMIC – TMA716,564
QT-256 TMA 766,722
REFSWITCH TMA 747,208
This is the website of Quantum5x Systems Inc.. Please refer to our Terms of Use, and Our Privacy Statement below, also accessible in the footer of our site.
Our postal address is:
30 Adelaide Street North
London Ontario Canada N6B 3N5
We can be reached via e-mail at info@quantum5x.com or you can reach us by telephone at 519-675-6999 or by Fax at: 519-667-2162
Q5X Privacy Policy
At Q5X, we are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information (“Personal Information”). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use, and disclosure of Personal Information. Our privacy policy is based upon the values set by the Canadian Standards Association’s Model Code for the Protection of Personal Information and Canada’s Personal Information Protection and Electronic Documents Act.
- Introduction
We are responsible for maintaining and protecting the Personal Information under our control. We have designated an individual or individuals who is/are responsible for compliance with our privacy policy.
- Identifying Purposes
We collect, use and disclose Personal Information to provide you with the product or service you have requested and to offer you additional products and services we believe you might be interested in. The purposes for which we collect Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as when your name, address, and payment information are provided as part of the order process.
- Consent
Knowledge and consent are required for the collection, use, or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services. We will not require you to consent to the collection, use, or disclosure of information as a condition for the supply of a product or service, except as required to be able to supply the product or service.
- Limiting Collection
The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, facsimile, or the Internet.
- Limiting Use, Disclosure and Retention
Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period required to fulfill the purpose for which we collected it or as may be required by law.
NOTE – Some customers paying by credit card may choose to use our link to STRIPE, an external payment processing company. If you choose to pay by Stripe, Q5X does not collect any of your payment information as Stripe is an external service provider and they will not share the information with us, or anyone else. You can view the STRIPE privacy policy online at https://stripe.com/en-ca/privacy
- Accuracy
Personal Information will be maintained in as accurate, complete, and up-to-date form as is necessary to fulfill the purposes for which it is to be used.
- Safeguarding Customer Information
Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access, or disclosure.
- Openness
We will make information available to you about our policies and practices with respect to the management of your Personal Information. You may ask for a copy of our Privacy Policy at any time by sending a request to privacy-request@Q5X.com
- Customer Access
Upon request, you will be informed of the existence, use, and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security, or commercial proprietary restrictions.
- Handling Customer Complaints and Suggestions
You may direct any questions or inquiries with respect to our privacy policy or our practices by contacting: Privacy-request@Q5X.com
A member of the leadership team will review your inquiry and connect with you to understand the nature of the inquiry, as well as work with you to resolve the issue.
Additional Information:
Cookies
A cookie is a small computer file or piece of information that may be stored on your computer’s hard drive when you visit our website. We may use cookies to improve our website’s functionality and, in some cases, to provide visitors with a customized online experience.
Cookies are widely used, and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, that if you disable cookies, you may not experience the optimal performance of our website.
Other Websites
Our website may contain links to other third-party sites that are not governed by this privacy policy. Although we endeavor to only link to sites with high privacy standards, our privacy policy will no longer apply once you leave our website. Additionally, we are not responsible for the privacy practices employed by third-party websites. Therefore, we suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared, and disclosed.