Documents
QT-AD10 Transmitters
RCAS Gateways
Computer Software
MicControl
Monitor & control your transmitter ecosystem
Latest Version: 1.3.3
Released: September 1, 2020
Release Notes
New Features
- Added support for QT-AD10 transmitters
Notes
- Monitor and control QT-5100 and QT-AD10 transmitters
- MicControl is currently supported on Windows 7, 8 and 10
- Requires one or more Gateway device:
- QG-H1/QG-H2
- QG-N3
QG Update Utility
Manage the firmware on your Q5X gateway products
Latest Version: 0.1.0.0
Released: November 1, 2020
Release Notes
New Features
- Ability to Update QG device firmware via USB (device must be running firmware 1.10.0 or higher)
- Automatic device discovery
- Simultaneously update multiple devices
Known Issues
- Automatic device discovery is disabled while firmware update is in progress
- Starting a new firmware update is disabled until all in-progress updates are complete.
Notes
- Supports QG-H1, QG-H2 and QG-N3 devices running firmware 1.10.0 or higher
- QG Update Utility is currently supported on Windows 10
Device Firmware
QT-AD10 Transmitters
Latest firmware for your QT-AD10 devices
Latest Version: 1.2.54
Released: July 23, 2020
Release Notes
Bug Fixes
- Fixed an issue where some transmitters receive repeated RCAS command messages
- Fixed an issue where Axient Digital receivers would erroneously show a “?” battery status for Q5X transmitters
- Fixed an issue where Axient Digital receivers would incorrectly report Q5X transmitter audio as “Unknown”
Known Issues
- AD4 receivers indicate “Ready” status for a transmitter firmware update while the transmitter is in Standby mode, but the update will immediately fail.
- IR Sync may fail while loading custom groups to Q5X transmitters
- Minor audio artifacts may be experienced during IR Sync with Q5X transmitters
- When operating Wireless Workbench or ShurePlus Channels, some labels and icons for Q5X transmitters may be missing
Notes
- This firmware is compatible with Q5X AquaMic™ and PlayerMic®
- To install Q5X firmware on devices:
- Download Q5X 1.2.54 firmware from Shure Update Utility (user guide)
- Connect to the AD4D or AD4Q receiver, and in the Hosted Tx section, select Q5XTx 1.2.54
- Send the update to the receiver
- Use IR Sync to update the transmitter firmware
- AD4D and AD4Q can only host one transmitter firmware image at a time; if you also need to update Axient Digital transmitters, please repeat the above process, but select an ADTx firmware version.
- To operate Q5X AquaMic™ and Q5X PlayerMic® version 1.2.54 with other Shure systems and software, see the following list of minimum versions:
- AD4D 1.2.83
- AD4Q 1.2.83
- Wireless Workbench 6.13.3
- ShurePlus Channels 1.4.2
- Shure Update Utility 2.4.8
RCAS Gateways
Latest firmware for your Q5X gateway devices
Latest Version: 1.10.3
Released: April 30, 2021
Firmware (Requires QG Update Utility)
Release Notes
Bug Fix
- Channel numbers are now displayed correctly on the “2.4 GHz Spectrum” screen.
Notes
- Compatible with QG-H1, QG-H2 and QG-N3 gateway devices running firmware version 1.10.0 or higher
- For devices running firmware version 1.9.5 or lower, please contact Q5X
- To install firmware on device:
- Requires QG Update Utility 0.1.0.0 or higher
- Download firmware package 1.10.3 from Q5X support page
- Import update into QG Update Utility
- Connect QG to computer via USB
- In QG Update Utility, select device and start update
Warranty Registration
Service and Support
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Notifications
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