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Computer Software

MicControl

Monitor & control your transmitter ecosystem

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Latest Version: 1.3.3
Released: September 1, 2020

Release Notes
New Features
  • Added support for QT-AD10 transmitters
Notes
  • Monitor and control QT-5100 and QT-AD10 transmitters
  • MicControl is currently supported on Windows 7, 8 and 10
  • Requires one or more Gateway device:
    • QG-H1/QG-H2
    • QG-N3

QG Update Utility

Manage the firmware on your Q5X gateway products

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Latest Version: 0.1.0.0
Released: November 1, 2020

Release Notes
New Features
  • Ability to Update QG device firmware via USB (device must be running firmware 1.10.0 or higher)
  • Automatic device discovery
  • Simultaneously update multiple devices
Known Issues
  • Automatic device discovery is disabled while firmware update is in progress
  • Starting a new firmware update is disabled until all in-progress updates are complete.
Notes
  • Supports QG-H1, QG-H2 and QG-N3 devices running firmware 1.10.0 or higher
  • QG Update Utility is currently supported on Windows 10

Device Firmware

QT-AD10 Transmitters

Latest firmware for your QT-AD10 devices 

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Latest Version: 1.2.54
Released: July 23, 2020

Release Notes

Bug Fixes

  • Fixed an issue where some transmitters receive repeated RCAS command messages
  • Fixed an issue where Axient Digital receivers would erroneously show a “?” battery status for Q5X transmitters
  • Fixed an issue where Axient Digital receivers would incorrectly report Q5X transmitter audio as “Unknown”

Known Issues

  • AD4 receivers indicate “Ready” status for a transmitter firmware update while the transmitter is in Standby mode, but the update will immediately fail.
  • IR Sync may fail while loading custom groups to Q5X transmitters
  • Minor audio artifacts may be experienced during IR Sync with Q5X transmitters
  • When operating Wireless Workbench or ShurePlus Channels, some labels and icons for Q5X transmitters may be missing

Notes

  • This firmware is compatible with Q5X AquaMic™ and PlayerMic®
  • To install Q5X firmware on devices:
    • Download Q5X 1.2.54 firmware from Shure Update Utility (user guide)
    • Connect to the AD4D or AD4Q receiver, and in the Hosted Tx section, select Q5XTx 1.2.54
    • Send the update to the receiver
    • Use IR Sync to update the transmitter firmware
  • AD4D and AD4Q can only host one transmitter firmware image at a time; if you also need to update Axient Digital transmitters, please repeat the above process, but select an ADTx firmware version.
  • To operate Q5X AquaMic™ and Q5X PlayerMic® version 1.2.54 with other Shure systems and software, see the following list of minimum versions:
    • AD4D 1.2.83
    • AD4Q 1.2.83
    • Wireless Workbench 6.13.3
    • ShurePlus Channels 1.4.2
    • Shure Update Utility 2.4.8

 

RCAS Gateways

Latest firmware for your Q5X gateway devices 

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Latest Version: 1.10.4
Released: October 15, 2021

Firmware (Requires QG Update Utility)

Release Notes
New Features
  • External applications can now cancel active broadcasts.
Improvements
  • UI fixes and improvements.
Notes
  • Compatible with QG-H1, QG-H2 and QG-N3 gateway devices running firmware version 1.10.0 or higher
  • For devices running firmware version 1.9.5 or lower, please contact Q5X
  • To install firmware on device:
    • Requires QG Update Utility 0.1.0.0 or higher
    • Download firmware package 1.10.3 from Q5X support page
    • Import update into QG Update Utility
    • Connect QG to computer via USB
    • In QG Update Utility, select device and start update

Warranty Registration

Service and Support

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Notifications

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