Downloads

Fixes

• Installer properly uninstalls versions < 2.10.1 when upgrading.

• Copyright symbol displays correctly in Quick Start Window.

Notes

• Supports QG-H1, QG-H2 and QG-N3 devices connected via USB.

• Supports QT-5100, QT-AD10 and QT-XD25 transmitters.

• Supports Shure Axient transmitters.

• Support QG-N3 devices connected via Ethernet.

• Supports QR-XD25-4 receivers.

• Supports Shure Axient AD4Q receivers.

• MicControl is currently supported on Windows 10 and 11, and Mac OS version 13 and above.

Known Issues

• On Windows 10 and 11, the application fails to load after the main window, or any of its subwindows are moved to a secondary screen and then closed while in the secondary screen. This

behaviour was observed on a subset of test computers and was not isolated to this specific

release. To recover from this situation, disconnect the secondary monitor and re-launch the

application. Move or resize the application before closing or before re-connecting the secondary

monitor.

• On MacOS, multiple instances of the application can be created. If this happens, only the first

instance will have control of the connected QG device.

• Changes to a QG’s control channel, made directly on the QG’s UI while connected via USB, do

not propagate back to the SW and may cause request for changing the control channel from the

SW to fail. If this happens, restart the SW or disconnect and reconnect the QG device.

Bug Fixes

• Application no longer requires gateway communication drivers to be pre-installed

Known Issues

• Automatic device discovery is disabled while firmware update is in progress
• Starting a new firmware update is disabled until all in-progress updates are complete

Notes

• Supports QG-H1, QG-H2 and QG-N3 devices running firmware 1.10.0 or higher
• QG Update Utility is currently supported on Windows 10

New Features

• (Q5X) Incognito form factor support

Improvements

• (Q5X) Unlinked transmitters now ignore group commands

Bug Fixes

• RCAS UHF power options now update as expected when frequency-dependent power limits are applied - for example, in G57+ guard bands

• Batteries in a deeply discharged state will now charge as expected

Notes

• To install Q5X firmware on devices:
• Download firmware from Shure Update Utility
• Connect to the AD4D, AD4Q, or ADX5D receiver, and in the Hosted Tx section, select Q5XTx 1.2.58
• Send the update to the receiver
• Use IR Sync to update the transmitter firmware
• AD4D and AD4Q can only host one transmitter firmware image at a time; if you also need to update Axient Digital transmitters, please repeat the above process, but select an ADTx firmware version.
• To operate this version of Q5X with other Shure systems and software, see the following list of recommended versions:
• AD4D/Q 1.4.15
• ADX5D 1.4.15
• Shure Update Utility 2.8.4

Bug Fixes

• Holding the Up or Down arrow is no longer ‘choppy’ when scrolling on some QG-H2 devices

Notes

• Compatible with QT-AD10 devices running firmware version 1.2.55 or higher
• Compatible with QG-H1, QG-H2 and QG-N3 gateway devices running firmware version 1.10.0 or higher
• For devices running firmware version 1.9.5 or lower, please contact Q5X 
• To install firmware on device:

1. Requires QG Update Utility 0.1.0.0 or higher
2. Download firmware package from Q5X Downloads page
3. Import update into QG Update Utility
4. Connect QG to computer via USB
5. In QG Update Utility, select device and start update